Negotiation Skills Training Seminars

Our public Negotiation Seminars and in house Negotiations Seminars are enlightening, educational, measurable and fun. Negotiation training seminars can be scheduled at your offices or through our open enrollment seminars. We do offer negotiation skills training seminars to the general public.

Contact us today to discuss your specific Negotiation training needs or to sign up for one of our public negotiation seminars. 

Participants in the Win- Win Negotiations seminar will learn to:

• Develop an effective plan and strategy for any negotiation
  
• Know when and when not to negotiate
  
• Negotiate face-to-face, on the phone, and through e-mail
  
• Learn to become a more persuasive negotiator
  
• Develop a common negotiating language with the other parties
  
• Use negotiation techniques that pull information from the other parties
  
• Read client and employee behaviors styles to maximize closure
  
• Recognize interests and issues and avoid unnecessary positions
  
• Neutralize manipulative negotiation tactics
  
• Minimize negotiation conflicts and deadlocks both internally and externally
  
• Coordinate negotiations within client organization
  
• Meet business objectives by focusing on planning rather than on tactics

Negotiating can seem daunting if you have not formally embarked on any kind of negotiating before, but in reality we all negotiate on a daily basis, we all enter into negotiations with loved ones, friends, even people that we work with. Relationships are based on successful negotiations that are actually carried out so subtly that we do not even realise that we have been negotiating, but agreeing on a plan of action, agreeing where to eat or what to watch on TV all have elements of negotiating in the discussions that led to the decision being reached.

But recently there seems to have been some confusion about what exactly negotiation is and there is a general misconception about the term, so it is helpful to explode some of the myths about what negotiation actually is.

What Negotiation Is Not

We have all seen reality shows where contestants are keen to show off their 'negotiating skills' and they end up getting their own way in a very bombastic or aggressive style. But this is not negotiating, this is about beating your 'opponent' into submission.

Nor is negotiation about ignoring what the other person is saying and simply repeating what you want over and over again. That may be about assertiveness in '80's style, but it is not about negotiating.

What Negotiation Is

Negotiating is a life skill that can be taught, but some people are more naturally adept at it than others. People who are good at negotiating usually have very good inter-personal skills. They are naturally warm and quite confident, but they also have two very sharp tools to use in negotiations: being able to 'read' people and being good listeners.

Unfortunately within the world of business although you will of course play fair and only tell the truth, not everyone will. This means that a good negotiator must be able to tell when someone is just feeding them a line and is not actually telling them the truth.

This sounds very simple, but in fact it is quite hard to do. In addition, even if you can spot that someone is being somewhat economical with the truth, letting them know that you are aware of what they are doing in a way that is tactful and diplomatic can be an art in itself.

Listening skills are very important to any negotiator because you have to listen to what the other person is actually telling you. The people who do not listen can lose out on closing a deal, simply because they didn't pay attention to the details of what they were being told: so people skills and the ability to listen are vital to any successful negotiations.

Successful Negotiations Means Success For All

Any successful negotiation will result in both parties feeling comfortable about both the process and the outcome. If one party feels that they were almost bullied into submission, then they will feel aggrieved. However, if both parties feel that the truth was aired and that a really satisfactory conclusion was reached, then a really successful negotiation was achieved.

Know What You Want

Integral to any negotiations, you have to know what you want. What will be fair for both parties and how much can you compromise. Given that negotiation is about bargaining and not about beating the other party into submission, it is important to consider the level to which you can compromise whilst still getting what you and your company want.

Thus the skill of negotiating is a real art form because it requires people skills, the ability to listen, diplomacy and the ability to compromise without losing out in terms of what your end result will be.

Source: Andrew Martin link

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