Negotiations Training Tips:

Negotiation Skills Training Workshops

Our public Negotiation workshops and in house Negotiations workshops are enlightening, educational, measurable and fun. Negotiation training workshops can be scheduled at your offices or through our open enrollment workshops. We do offer negotiation skills training workshops to the general public.

Contact us today to discuss your specific Negotiation training needs or to sign up for one of our public negotiations workshops

Participants in the Win- Win Negotiations workshop will learn to:

  • Develop an effective plan and strategy for any negotiation
  • Know when and when not to negotiate
  • Negotiate face-to-face, on the phone, and through e-mail
  • Learn to become a more persuasive negotiator
  • Develop a common negotiating language with the other parties
  • Use negotiation techniques that pull information from the other parties
  • Read client and employee behaviors styles to maximize closure
  • Recognize interests and issues and avoid unnecessary positions
  • Neutralize manipulative negotiation tactics
  • Minimize negotiation conflicts and deadlocks both internally and externally
  • Coordinate negotiations within client organization
  • Meet business objectives by focusing on planning rather than on tactics

 

New Model for Negotiation Skills

Think back to a recent negotiation that you were involved in. Were you apprehensive that your counterpart in the negotiation would have better negotiation skills? Perhaps you were hopeful that the facts favored you and that your alternatives were much better than those of your counterpart, so that your negotiation skills would be adequate enough. Were you nervous because your processional possibilities were tied to the outcome? During the negotiation, were you surprised by some new facts you didn't know or made angry by the patronizing attitude of the other negotiator? And at the end, were you thrilled at the outcome, or did you wish your negotiation skills had been more effective?

Don't let them get to you, good advice for negotiating? But what is the way to develop expert negotiation skills? I have experienced a new model of negotiation skills, which is very intrinsic, primary and fundamental part of human experience. We often negotiate under the influence of emotions, it plays many important roles: it motivates us to act; it provides us with important information about ourselves, the other party, and the negotiation; it helps organize and sharpen our cognitive processes; and it enhances the process and outcome of a negotiation when used strategically. While the emotion we experience provides us with information, the emotion we display provides information to others that can be an incentive or deterrent to their behavior, and thus can be leveraged to assist our negotiation skills.

Initially, emotion was considered to be an obstacle to a good negotiated outcome and a foe to an effective bargaining process. Emotion in negotiation is a very common thing. Yet, many people suggest that being emotional is a sign of a weakness or is the behavior of an unsophisticated negotiator; some say that emotions must be repressed, or they could diminish our negotiation skills.

There are many advantages to being an emotionally intelligent negotiator. For example, an emotionally intelligent negotiator is able to gather more and richer information about the other side's underlying interests and reservation points; can more accurately evaluate risk, which leads to better decision making; can better perceive opportunities to use negotiation strategies and tactics that involve emotions; and can more successfully induce desired emotions in negotiation opponents.

Negotiations often suggest a variety of emotions, especially anger and excitement. Angry negotiators plan to use more competitive strategies and to cooperate less, even before the negotiation starts. However, expression of negative emotions during negotiation can beneficial: legitimately expressed anger can be an effective way to show one's commitment, sincerity, and needs. Excitement provides the high charge of negotiation. As you learn to understand how to identify and work with emotions, your negotiation skills will greatly improve.

Source: Naveen K. Shelar link

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