Negotiations Training Tips:

Negotiation Skills Training Seminars

Our public Negotiation Seminars and in house Negotiations Seminars are enlightening, educational, measurable and fun. Negotiation training seminars can be scheduled at your offices or through our open enrollment seminars. We do offer negotiation skills training seminars to the general public.

Contact us today to discuss your specific Negotiation training needs or to sign up for one of our public negotiation seminars

Participants in the Win- Win Negotiations seminar will learn to:

  • Develop an effective plan and strategy for any negotiation
  • Know when and when not to negotiate
  • Negotiate face-to-face, on the phone, and through e-mail
  • Learn to become a more persuasive negotiator
  • Develop a common negotiating language with the other parties
  • Use negotiation techniques that pull information from the other parties
  • Read client and employee behaviors styles to maximize closure
  • Recognize interests and issues and avoid unnecessary positions
  • Neutralize manipulative negotiation tactics
  • Minimize negotiation conflicts and deadlocks both internally and externally
  • Coordinate negotiations within client organization
  • Meet business objectives by focusing on planning rather than on tactics

How to Find the Best Purchasing Or Sales Negotiations Training

In over two decades of conducting seminars and workshops for fellow purchasing pros, all have voiced one constant refrain. Their goal is "to become more comfortable, confident, and competent in negotiations." Sales pros are always eager to hear from customers so negotiation training presented by a buyer is especially valuable.

Needs and solutions
Businesses must constantly train buyers in negotiation, the core competency of the profession. When sales skyrocket, there is less interest in negotiation training than when sales collapse and negotiation training provides much to all of the profitability.

In today's economic climate, the question of which training medium and associated costs is top of mind. Traditional in house customized training is best but also most expensive while self study through books, manuals, CD/DVD, and online courses is more convenient. No matter your choice, the credentials and recommendations of the training service provider makes all the difference.

Selecting a negotiation training for buyers
Most commercially available negotiation training is presented from the slant of sales, legal, or academic worlds. Buyers want the material to be presented and developed by an expert who has earned chops in their trade. This means having worked at the buying profession and continuing such work on a frequent consulting basis. He or she should have earned professional designations such as Certified Purchasing Professional (CPP). Most importantly, ascertain and verify references of polished speaking, presentation, and adult education & training skills and accomplishments.

Call the trainer to talk one on one. Most large training houses will not connect you with their staff who are generally poorly paid and inadequately skilled. Most have little depth beyond the printed page of the manual before them. These sources are particularly bad choices for corporate clients with demands for customized regimes. While something is better than nothing, the adage of getting what one pays for applies.

Benchmarks

  1. One thousand days of negotiation seminar and negotiation workshop training should be the minimum that your trainer has under the belt. There is no substitute for time on the feet in front of thousands of individuals to hone their skills.
  2. Demand and verify references. A successful veteran trainer can produce a vault full of written references and contacts with past clients.
  3. Contributions to the profession must include not only earned professional designations but published articles, books, CDs and DVDs, and the like at o help fellow pros improve their performance.
  4. Education resources are valuable follow on resources for seminar participants. These include fully customized high quality training manuals and handouts that reflect your company's unique situation
  5. Exercise driven and interactive content; adults learn best by doing Brief lecture and frequent spot and formal exercises drive participant satisfaction and crystallize the learning. The exercises must reflect workplace challenges and not merely regurgitate generic examples

How is all this done

Most of the time, it is not done, certainly not by the large negotiation training houses who have been using the same material for decades. Your service provider must engage in preparation such as

  1. Instruments Pre and Post Assessments benefit the participant and client. The Pre Assessment establishes the base line and reveals challenges that may not have been envisioned. It can also divulge ample exercise material to incorporate into the program. The Post Assessment, when compared to the Pre provides a quantitative measure of progress and an effective client gauge to measure ROI.
  2. Questionnaires and Interviews These in depth studies of the individual client are crucial to successful customization
  3. Tools You might look for a negotiation template and other analyses as appropriate. Your trainer/supplier should also under promise and over deliver.

What does it cost and what else should you get

A good rule of thumb is between $250 and $350 per participant per day, depending upon the trainer's fee, educational resources provided, and market factors. Doing the math for a two day seminar for thirty people, the range is between $15,000 and $21,000. Overseas travel or other extraordinary expenses will add to the total.

If you choose the right trainer/supplier, and have a multiple day program, demand the trainer/supplier write a consulting report on observations and make recommendations based upon experience and knowledge.

The moral of the story: to get the most for your training investment, hire a proven pro.

 

Source: Dr. Jim Anderson link

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