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Our public Negotiation Seminars and in house Negotiations Seminars are enlightening, educational, measurable and fun. Negotiation training seminars can be scheduled at your offices or through our open enrollment seminars. We do offer negotiation skills training seminars to the general public.
Contact us today to discuss your specific Negotiation training needs or to sign up for one of our public negotiation seminars.
Participants in the Win- Win Negotiations seminar will learn to:
Some people get their way in negotiations by deliberately yelling and screaming. It’s a negotiating tactic of sorts, and as negotiation tactics go, it's a difficult one to face.
These screamers know from experience that other people find these negotiating tactics unnerving and uncomfortable. Most people find it difficult to cope with a screamer. This is especially true if others are around to witness the scene. Most cringe at the thought of having to deal with an obnoxious character—so they simply give in.
A loudmouth is accustomed to winning with these overbearing negotiation tactics, and uses them time and again to get their own way, or to gain a better position than other, more reasonable people. Their plan is to intimidate the other party into submission.
People who yell and scream do so because they have learned, like children, that it is easier to scream than to take the time to persuade by rational means. In fact, the weaker their position, the more they tend to resort to loudmouth negotiation tactics.
As parents, we have a responsibility not to let our children get their own way by yelling and screaming. When children rant and rave, we have to call their bluff by calmly demonstrating that their approach will not work. This takes a good deal of parental courage, patience, and self-confidence.
How do we handle the business negotiator who uses such negotiation tactics?
This question is important because many of us, sooner or later, will have to deal with someone who yells and screams or engages in other overbearing conduct. Don’t let these negotiation tactics trap you into responding with like actions. If you both end up yelling at each other, a satisfactory outcome is a remote possibility.
The key defense is not to be intimidated. If you remain rational, refuse to take abuse, deal in terms of fact—not emotion, and act with quiet dignity and firmness, the loudmouth negotiation tactics will soon stop. If not, then it is wise to bring them to someone at a higher level who can handle the screamer with calm authority.
The experienced loudmouth has won a lot of easy victories since childhood using these toddler-tantrum negotiation tactics. Don’t let them win another one at your expense.
Dr. Chester Karass: http://www.articlesbase.com/negotiation-articles/the-negotiating-tactic-of-yelling-and-screaming-1320612.html
Notes: Negotiation Tactics