Negotiation Skills Training Workshops

Our public Negotiation workshops and in house Negotiations workshops are enlightening, educational, measurable and fun. Negotiation training workshops can be scheduled at your offices or through our open enrollment workshops. We do offer negotiation skills training workshops to the general public.

Contact us today to discuss your specific Negotiation training needs or to sign up for one of our public negotiations workshops. 

Participants in the Win- Win Negotiations workshop will learn to:

• Develop an effective plan and strategy for any negotiation
  
• Know when and when not to negotiate
  
• Negotiate face-to-face, on the phone, and through e-mail
  
• Learn to become a more persuasive negotiator
  
• Develop a common negotiating language with the other parties
  
• Use negotiation techniques that pull information from the other parties
  
• Read client and employee behaviors styles to maximize closure
  
• Recognize interests and issues and avoid unnecessary positions
  
• Neutralize manipulative negotiation tactics
  
• Minimize negotiation conflicts and deadlocks both internally and externally
  
• Coordinate negotiations within client organization
  
• Meet business objectives by focusing on planning rather than on tactics

Negotiation skills and the ability to communicate persuasively are the skills most requested by business professionals. Communicating in the workplace requires tact, awareness, timing, and the right words.

Here are three key elements for successful negotiation skills and persuasive conversations:

Negotiation Skills: 1. Keep control of your emotions.

Negotiations can trigger your emotions and scupper your negotiation skills when you fail to realize that you are an adult speaking to another adult. Too frequently people fall into a "child-and-adult" role, where pleading replaces negotiation skills. If you find that your emotions are surfacing or that you're reverting to a child role, excuse yourself from the situation rather than blundering ahead while blubbering. Get a hold of yourself - you're an adult.

Negotiation Skills: 2. Know what you want - specifically.

Don't leave the details of your request up to the person you are negotiating with--know specifically what you want. I once negotiated the terms of my own firing. (Yes, everything is negotiable!) I was young and caught off guard (most people are) and found myself losing control. (see #1 above) I stated that I wanted further discussion but that I needed to leave the building for a short time (to regain my composure.) This gave me some time to make decisions about what would serve me best in the next few weeks. I came back and asked for 1.) an office 2.) in another building where I could make calls 3.) a receptionist that would receive and forward my calls without comment and 4.) at least 3 weeks to conduct my job search.

I don't know where I got the nerve to ask for this, but I felt the firing was unjustified. Whether because of my negotiation skills or my nerve for asking, I got everything. And I got a job with a 43% increase within a week. Know what you want.

Negotiation Skills: 3. Know who you are talking to.

Will you be speaking to a dominant personality with a tendency toward angry outbursts? Or will you be lucky enough to be engaging a logical person or someone with high empathy? Tailor your communication and negotiations skills to the behavior type you'll be persuading or negotiating with. Do whatever research or asking around you can ahead of time to find out more about their situation and what they are likely to want from you.

Negotiation skills are learned skills necessary for business success. Invest some time to learn the language of negotiation and you'll begin to feel at ease in any persuasive conversation.

Allie Casey: http://www.listeningskillssuccess.com

Notes: Negotiation Skills

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